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How Deal Daily Basket collects, uses and protects your information.
We may collect information you provide directly when placing an order, submitting an enquiry, subscribing to updates, or interacting with the website. This may include your name, email address, phone number, delivery address, date of birth where voluntarily provided, and information included in your messages or requests.
When you place an order, we may collect information such as the products selected, quantities, order status, delivery details, order history, and other information reasonably required to process and fulfil your purchase.
All orders placed through the website are processed using Cash on Delivery. We do not require customers to submit credit card, debit card, banking, wallet, or other online payment credentials through the website.
We use collected information to process and fulfil orders, arrange Cash on Delivery shipments, coordinate deliveries, provide customer support, manage returns and refunds, verify orders, improve website functionality, prevent misuse, and maintain appropriate business records.
We may use your phone number or email address to provide important information about your orders, delivery status, cancellations, returns, refunds, or customer service requests. Promotional communications may be sent where you have provided appropriate consent or where otherwise permitted by applicable law.
The website may use cookies and similar technologies to remember preferences, maintain essential functionality, understand general website usage, improve performance, and provide a smoother browsing experience. You may manage cookie preferences through your browser settings, although disabling certain cookies may affect some website features.
We may collect information related to products viewed, items added to a cart, pages visited, general browsing activity, and interactions with website features. This information may be used to improve navigation, product presentation, website performance, and the overall shopping experience.
When you access the website, limited technical information may be collected automatically, such as browser type, device type, operating system, approximate location, referring page, pages viewed, and general interaction data. This information may be used for security, analytics, troubleshooting, and performance improvements.
We apply reasonable technical and organisational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal information is limited to individuals and service providers who reasonably require it for legitimate operational purposes.
We may use trusted third-party providers for services such as website hosting, analytics, security, order fulfilment, delivery, communications, and customer support. These providers may receive only the information reasonably necessary to perform their respective services.
To fulfil Cash on Delivery orders, relevant information such as your name, phone number, delivery address, order details, and amount payable may be shared with appropriate delivery or logistics partners. Such information is provided for order fulfilment and delivery-related purposes.
We do not sell or rent your personal information. Information may be disclosed when reasonably necessary to fulfil an order, provide requested services, protect website security, investigate suspected misuse, comply with legal obligations, or respond to lawful requests from authorized authorities.
Orders may be subject to reasonable verification before dispatch. We may use the information provided during checkout to confirm order details, delivery information, product availability, or other information necessary to reduce fraudulent or unsuccessful deliveries.
If you request a cancellation, return, replacement, or refund, we may use your order information and contact details to verify the request, coordinate collection or delivery, inspect the returned product where applicable, and process an approved resolution.
Because orders are processed through Cash on Delivery, customers are not required to provide online payment credentials. Where an eligible refund is approved, additional information may be requested when reasonably necessary to complete the applicable reimbursement process.
We retain personal information only for as long as reasonably necessary for order fulfilment, customer support, returns, refunds, accounting, record keeping, security, dispute resolution, and compliance with applicable legal requirements.
Subject to applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal data we hold about you. Requests may be subject to reasonable identity or order verification and applicable legal limitations.
The website is not intended to knowingly collect personal information directly from children. If information is believed to have been submitted improperly, reasonable steps may be taken to review and remove it where appropriate and legally permitted.
The website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review the privacy policies of third-party services before providing personal information.
While reasonable measures are taken to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure. We continuously review appropriate safeguards but cannot guarantee absolute security of information transmitted through the internet.
This Privacy Policy may be updated periodically to reflect changes in website functionality, business practices, data-handling procedures, or applicable requirements. The updated version will be made available through the website and will apply from the time it is published unless otherwise stated.
By accessing the website, submitting information, or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.